Privacy Statement 

This is Croudace Homes Group website privacy statement. Please read it carefully as you should only submit information to us through this site if you agree we may use it in accordance with this privacy statement.

We recognise the importance both of keeping that information secure and of letting you know what we intend to do with that information.

We may amend our privacy statement to reflect changes to our business, website or to data protection legislation. We therefore ask you revisit this privacy statement on a regular basis to ensure you are familiar with its terms.

This privacy statement only applies to our website; if you follow a link out of our site or leave our site in some other way, this privacy statement will no longer apply.

The privacy statement sets out (1) who we are and describes (2) the information we collect (3) what we do with it (4) how you can find out more.

Who we are

Croudace Homes Group Limited, Registered Office: Croudace House, Caterham, Surrey, CR3 6XQ, Registered Number 4373299 England, VAT No 210542027

If you have any queries about the information we hold on you, please contact our Data Protection Compliance Officer, who you may write to at the address above.

Online forms

We require only the information we need to provide a service to you, such as your name, postal address, telephone number and email address. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.


Cookies are small text files which are often stored on your computer hard drive or 'memory' by websites you visit. Cookies allow the website to remember who you are when browsing the various pages. This website uses 'persistent, performance cookies'.

The performance cookies relate to 'Google Analytics' and are used to collect information about how visitors use this website. We use the information to compile reports which can help us to improve the site. These cookies collect information in an anonymous form such as the number of visitors to the site and the pages visited. More information regarding Google and privacy can be found here.

Most of todays browsers, by default, accept cookies but also allow them to be restricted or disabled by adjusting browser settings.

For more information on cookies, please visit

What we do with your information

How we use it

We use your information to provide you with that which you have requested. If you ask us to, we will also use your details to send you information about other products and services that may be of interest to you.

You may ask us to remove you from our database at any time by writing to us at our registered office. We will also offer you the option of correcting your details and of being removed from our database when we send you email alerts or other information.

How we keep it secure

Only authorised personnel and contractors have access to your information.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Finding out more

If you have any questions about our privacy statement or the information we hold about you, please contact our Data Protection Compliance Officer.

You have a legal right to see a copy of the information we hold about you on payment of a small fee.

Further information about data protection issues can be found at the Information Commissioner's website.

Help To BuyNHBCHBFLondon Evening StandardConsumer CodeBritish Safety CouncilCroudace Homes